Shipping and Delivery

About Us

Shipping and Delivery

At Dream Bazaar, we understand that timely and efficient delivery is crucial to our valued customers. Below, we outline our shipping and delivery protocols to ensure you receive your I groceries in the best condition and as swiftly as possible:
1. Delivery Areas: • We currently serve in Saharanpur (247001). Check our website or app to see if your location is within our delivery zone.
2. Shipping Fees: •Orders 600 or above qualify for free shipping. For orders below Rs.600, a nominal fee of Rs. 2 is charged.
3. Delivery Timeframe: • Standard Delivery: Your order will be delivered within 59 -70 minutes.
4. Minimum Order Price: The minimum order price for the delivery would be Rs. 200.
5. Order Tracking: • Once your order is dispatched, you'll receive a tracking number to monitor your delivery in real-time.
6. Unattended Deliveries: • If you're not present at the delivery address, we'll follow the instructions provided during checkout or contact you for further guidance.
7. Returns & Damaged Goods: • In the rare event that you receive damaged products or items you didn't order, please contact our customer service immediately. We'll arrange for a pickup and replace the items or offer a refund.
8. Safety Measures: • Our delivery personnel follow strict safety protocols, ensuring contactless delivery and adhering to all recommended hygiene practices.
9. Bulk Orders: • For large orders or events, please reach out to our support team for special arrangements and potential discounts.

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